UK Privacy Notice

2. Categories of Personal Data

• Identity and contact data: name, email, phone, company, role.
• Commercial data: inquiries, proposals, contracts, invoices.
• Communication data: support messages, call notes, meeting details.
• Technical data: IP address, browser, device, and usage analytics.
• Preference data: consent choices and marketing communication preferences.

3. Purposes and UK GDPR Legal Bases

4. Sharing with Service Providers

We may share data with processors and vendors providing hosting, analytics, communication, CRM, payment, and security support. We require contractual confidentiality and data protection obligations for such providers.

5. International Data Transfers

As an international services business, data may be processed outside the UK. We apply suitable safeguards and contractual protections for cross-border transfers where required.

6. Retention Standards

• Contract and account records: retained for legal and service needs.
• Billing and tax records: retained to satisfy statutory obligations.
• Support and communications: retained for service continuity and dispute handling.
• Marketing data: retained based on consent status and engagement lifecycle.
• Security logs: retained for risk detection and incident response.

7. UK Data Subject Rights

• Right of access to personal data and processing details.
• Right to rectification of inaccurate data.
• Right to erasure in eligible circumstances.
• Right to restrict processing.
• Right to object, including for direct marketing.
• Right to data portability (where applicable).
• Right to withdraw consent for consent-based processing.

8. PECR, Cookies, and Marketing Controls

For UK users, non-essential cookies and similar tracking technologies are handled through consent controls in line with PECR expectations. You can manage your choices at any time via Your Privacy Choices and our cookie controls.

Where direct electronic marketing applies, we rely on consent or another lawful route permitted by applicable law.

9. Security Measures

We use technical and organizational controls designed to reduce risk of unauthorized access, misuse, loss, and alteration, including access controls, role-limited access, and operational monitoring.

10. How to Exercise Your Rights

To submit a request, email info@digisutrasolutions.comwith subject UK Privacy Request and include enough detail for verification and request handling.

We may ask for additional verification to protect your data and prevent unauthorized disclosures.