UAE Privacy Notice

2. Information We Collect

• Identity/contact information: name, phone, email, company, role.
• Commercial/project data: inquiry details, service requirements, proposals, contracts.
• Transaction and billing data: payment metadata and invoicing details.
• Technical data: IP, device/browser characteristics, usage events.
• Preference data: communication choices, consent states, service interests.

3. Why We Process Data

• To provide contracted services and project support.
• To communicate updates, deliverables, and service notices.
• To manage billing, accounting, and legal obligations.
• To maintain platform reliability, security, and abuse prevention.
• To improve performance and marketing effectiveness using consent-aware analytics.

4. Data Sharing

We share information only with trusted service providers supporting hosting, analytics, communication, CRM, advertising operations, and security monitoring, subject to confidentiality and security commitments.

We do not disclose personal information beyond legitimate business and legal needs.

5. Cross-Border Processing

Because our operations and vendors are international, information may be processed outside the UAE. We apply contractual and organizational safeguards to protect transferred data.

6. Retention Principles

• Service and contractual records: retained for legal and operational continuity.
• Financial records: retained for statutory and accounting requirements.
• Support communications: retained to improve service quality and continuity.
• Marketing data: retained based on active consent and campaign lifecycle.

7. Security Controls

We use layered technical and organizational safeguards designed to reduce unauthorized access, misuse, alteration, or loss, including access controls, role-based handling, and operational monitoring.

8. Cookies, Tracking, and Ads

Cookie and tracking controls are managed through user preferences. Non-essential tracking, measurement, and ad-related processing should align with your consent settings. You can update choices via Your Privacy Choices at any time.

9. Requests and Corrections

To request access, correction, or deletion where applicable, contact us at info@digisutrasolutions.com with subject UAE Privacy Request.

We may request additional verification details to protect account security and process requests safely.