Australia Privacy Notice

2. Types of Personal Information We Collect

• Identity and contact details: name, email, phone, company, role.
• Commercial records: inquiries, proposals, contracts, billing records.
• Communication records: support tickets, messages, call notes.
• Technical data: IP, browser and device information, analytics events.
• Preference data: consent and communication preferences.

3. Why We Collect and Use Information

• To provide requested digital marketing and development services.
• To communicate on proposals, projects, and support requests.
• To process billing, tax, and compliance-related obligations.
• To improve website quality, security, and user experience.
• To manage consent-aware analytics and marketing operations.

4. Disclosure to Service Providers

We may disclose personal information to trusted service providers that support hosting, analytics, CRM, communication, security, and payment processing. Providers are expected to handle personal data under confidentiality and reasonable security obligations.

5. Overseas Processing and Transfers

As an international service organization, information may be processed outside Australia. We apply contractual and organizational safeguards designed to protect data during such processing.

6. Data Retention

• Service and contract data: retained for delivery and legal needs.
• Financial records: retained for accounting and statutory requirements.
• Support records: retained for continuity and service improvement.
• Marketing preferences: retained in line with consent and activity status.
• Security logs: retained for incident handling and risk analysis.

7. Access, Correction, and Requests

You can request access to personal information we hold about you and request correction of inaccurate or incomplete information.

To submit a request, email info@digisutrasolutions.comwith subject Australia Privacy Request. We may request verification to protect your information from unauthorized disclosure.

8. Cookies and Tracking Preferences

We use cookies and related technologies based on consent and preference controls. You can update choices any time via Your Privacy Choices and our Cookie Policy controls.

9. Security Practices

We apply technical and organizational controls designed to reduce risks of unauthorized access, misuse, or data loss, including access restrictions and operational monitoring.